Smart Meter Maintenance
Training Excellence
New Starter Training
Comprehensive training management system for Smart Meter Maintenance teams
Personal Information
I.T. System Access & Setup
Confirm EACH task is installed with a tick box and date. Change from Amber to Green colour on completion.
FieldService Application
Thinventory Mobile
Oracle & Authenticator
Smart Meter Maintenance Connect
IFS MWO
Microsoft Applications
Training Procedures
1) DECOM/RECOM Procedures
Decommissioning and recommissioning smart meters safely and efficiently.
Mentor Supervision Phase
- • Safety assessment and preparation
- • Step-by-step procedure guidance
- • Quality control checks
Independent Completion
- • Solo execution with confidence
- • Proper documentation
- • Time efficiency targets met
2) Restoring communication on gas meters using SPOW procedures
Mentor Supervision Phase
- • Safety assessment and preparation
- • Step-by-step procedure guidance
- • Quality control checks
Independent Completion
- • Solo execution with confidence
- • Proper documentation
- • Time efficiency targets met
3) Battery Exchange
Safe battery replacement procedures for various meter types.
Mentor Supervision Phase
- • Safety assessment and preparation
- • Step-by-step procedure guidance
- • Quality control checks
Independent Completion
- • Solo execution with confidence
- • Proper documentation
- • Time efficiency targets met
4) NON Comms Reconnection (SIM Exchange)
SIM card replacement and communication restoration for non-communicating meters.
Mentor Supervision Phase
- • Safety assessment and preparation
- • Step-by-step procedure guidance
- • Quality control checks
Independent Completion
- • Solo execution with confidence
- • Proper documentation
- • Time efficiency targets met
5) BG Survey Completion
Complete British Gas survey from start to finish including documentation.
Mentor Supervision Phase
- • Safety assessment and preparation
- • Step-by-step procedure guidance
- • Quality control checks
Independent Completion
- • Solo execution with confidence
- • Proper documentation
- • Time efficiency targets met
Review Management
Performance Review
Next Steps
Digital Signature
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